{"id":5325,"date":"2025-12-03T05:23:47","date_gmt":"2025-12-03T05:23:47","guid":{"rendered":"https:\/\/premkara.tw\/heal\/?page_id=5325"},"modified":"2026-05-30T18:18:37","modified_gmt":"2026-05-30T10:18:37","slug":"refund-return-policy","status":"publish","type":"page","link":"https:\/\/premkara.tw\/heal\/refund-return-policy\/","title":{"rendered":"\u9000\u6b3e\u8207\u9000\u8ca8\u653f\u7b56 | Refund Return Policy"},"content":{"rendered":"<div style=\"font-family: 'Noto Sans TC', 'Arial', sans-serif; line-height: 1.8; color: #374151; max-width: 900px; margin: 0 auto; background-color: #fff; padding: 20px;\">\n<p style=\"font-size: 0.9em; color: #94a3b8; margin-top: 10px;\">\u751f\u6548\u65e5\u671f \/ Effective Date: 2025-12-30<\/p>\n<\/div>\n<p style=\"margin-bottom: 25px; border-left: 5px solid #b45309; padding-left: 15px;\">\u611f\u8b1d\u60a8\u9078\u64c7 <strong>\u5fc3\u7642\u7652\/HEART HEALING<\/strong>\u3002\u4e00\u65e6\u5b8c\u6210\u8cfc\u8cb7\u6216\u9810\u7d04\uff0c\u5373\u8996\u70ba\u60a8\u5df2\u6cd5\u5f8b\u540c\u610f\u4ee5\u4e0b\u689d\u6b3e\u3002<br \/>\n<span style=\"color: #64748b; font-size: 0.95em;\">By completing a purchase or booking with <strong>Heart Heal \/ Prem Kara Studio<\/strong>, you legally agree to the following terms.<\/span><\/p>\n<hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 30px 0;\" \/>\n<div style=\"margin-bottom: 40px;\">\n<h3 style=\"color: #b45309; border-left: 4px solid #b45309; padding-left: 10px; margin-bottom: 15px;\">1. \u6578\u4f4d\u5546\u54c1 | Digital Products<\/h3>\n<div style=\"background-color: #fef2f2; border: 1px solid #fecaca; padding: 15px; border-radius: 6px; margin-bottom: 20px;\"><strong style=\"color: #dc2626;\">\u2696\ufe0f \u56b4\u683c\u4e0d\u9000\u6b3e\u8072\u660e | Strict Non-Refundable Policy<\/strong><\/p>\n<p style=\"margin-top: 10px; margin-bottom: 0; font-size: 0.95em;\">\u672c\u7ad9\u6578\u4f4d\u5167\u5bb9\u4f9d\u53f0\u7063\u6d88\u4fdd\u6cd5\u898f\u7bc4\uff0c\u5c6c\u65bc\u300c\u975e\u4ee5\u6709\u5f62\u5a92\u4ecb\u63d0\u4f9b\u4e4b\u6578\u4f4d\u5167\u5bb9\u300d\uff0c\u4e00\u7d93\u958b\u901a\u5373\u4e0d\u9069\u7528 7 \u65e5\u9451\u8cde\u671f\uff0c<strong>\u6055\u4e0d\u63a5\u53d7\u9000\u6b3e<\/strong>\u3002<br \/>\n<span style=\"font-style: italic;\">Under Taiwan\u2019s Consumer Protection Act, digital content is exempt from the 7-day cooling-off period once access is granted. All digital sales are final and non-refundable.<\/span><\/p>\n<\/div>\n<ul style=\"padding: 0 20px; list-style-type: square; font-size: 0.95em;\">\n\u00a0\t<\/p>\n<li style=\"margin-bottom: 10px;\"><strong>\u6548\u671f (Validity):<\/strong> \u96fb\u5b50\u66f8\u6b0a\u9650 90 \u5929\uff1b\u5360\u535c\u7a0b\u5f0f\u555f\u52d5\u5f8c\u9650 10\u5206 \u9418\u95b1\u8b80\u3002<br \/>\n<span style=\"color: #64748b;\">E-books: 90-day access. Divination: 10-minute reading limit upon activation.<\/span><\/li>\n<\/ul>\n<\/div>\n<div style=\"margin-bottom: 40px;\">\n<h3 style=\"color: #b45309; border-left: 4px solid #b45309; padding-left: 10px; margin-bottom: 15px;\">2. \u8aee\u8a62\u670d\u52d9 | Consultation Services<\/h3>\n<ul style=\"background-color: #fffbeb; padding: 20px 20px 20px 40px; border-radius: 8px; border: 1px solid #fcd34d;\">\n\u00a0\t<\/p>\n<li style=\"margin-bottom: 15px;\"><strong>\u5c65\u884c\u671f\u9650 (Fulfillment Period):<\/strong> \u9700\u65bc\u9810\u7d04\u5b8c\u6210\u8d77 <strong>10 \u5929\u5167\u57f7\u884c\u5b8c\u7562<\/strong>\u3002\u903e\u671f\u8996\u540c\u653e\u68c4\u6b0a\u76ca\u3002<br \/>\n<span style=\"color: #64748b; font-size: 0.9em;\">Sessions must be completed within 10 days of booking confirmation. Expired sessions are non-refundable.<\/span><\/li>\n<p>\u00a0\t<\/p>\n<li style=\"margin-bottom: 15px;\"><strong>\u53d6\u6d88\u898f\u7bc4 (Cancellation):<\/strong> \u9810\u7d04\u524d 24 \u5c0f\u6642\u5167\u53d6\u6d88\u6216\u7576\u65e5\u672a\u51fa\u5e2d\u8005\uff0c\u4e0d\u4e88\u9000\u8cbb\u3002<br \/>\n<span style=\"color: #64748b; font-size: 0.9em;\">Cancellations within 24 hours or no-shows are strictly non-refundable.<\/span><\/li>\n<p>\u00a0\t<\/p>\n<li><strong>\u6539\u671f\u9650\u5236 (Rescheduling):<\/strong> \u9650\u6539\u671f\u4e00\u6b21\uff08\u9808\u65bc 7 \u5929\u5167\u5b8c\u6210\uff09\u3002<br \/>\n<span style=\"color: #64748b; font-size: 0.9em;\">One rescheduling allowed per booking (must be within 7 days).<\/span><\/li>\n<\/ul>\n<\/div>\n<p><!-- \ud83d\udccb \u9019\u88e1\u70ba\u4f60\u5168\u65b0\u52a0\u5165\u4e86\u9577\u671f\u591a\u6b21\u65b9\u6848\u7684\u6642\u6548\u689d\u6b3e\u5340\u584a --><\/p>\n<div style=\"margin-bottom: 40px;\">\n<h3 style=\"color: #b45309; border-left: 4px solid #b45309; padding-left: 10px; margin-bottom: 15px;\">3. \u9577\u671f\u65b9\u6848\u8207\u591a\u6b21\u5305\u5957 | Multiple-Session Packages<\/h3>\n<div style=\"background-color: #fff1f2; padding: 20px 20px 20px 40px; border-radius: 8px; border: 1px solid #fecaca;\">\n<ul style=\"padding: 0; list-style-type: square; font-size: 0.95em; margin: 0; color: #991b1b;\">\n<li style=\"margin-bottom: 15px;\"><strong>\u6642\u6548\u898f\u7bc4 (Expiration):<\/strong> \u70ba\u4fdd\u969c\u7642\u7652\u54c1\u8cea\u8207\u80fd\u91cf\u5b8c\u6574\u6027\uff0c\u591a\u6b21\u65b9\u6848\uff08\u59826\u6b21\u30018\u6b21\u300112\u6b21\u7b49\u5305\u5957\u9805\u76ee\uff09\u5fc5\u9808\u5728<strong>\u8cfc\u8cb7\u6642\u65b9\u6848\u6307\u5b9a\u4e4b\u6709\u6548\u671f\u9650\u5167\uff08\u59823\u500b\u6708\u30015\u500b\u6708\u30018\u500b\u6708\u7b49\uff09\u5168\u6578\u57f7\u884c\u5b8c\u7562<\/strong>\u3002<br \/>\n\t<br \/><span style=\"color: #4b5563; font-size: 0.9em; font-weight: normal;\">To ensure service quality and consistency, multiple-session packages must be completed within the specified timeframe (e.g., 3, 5, or 8 months) from the date of purchase.<\/span><\/li>\n<li style=\"margin-bottom: 0;\"><strong>\u903e\u671f\u4f5c\u5ee2 (Forfeiture):<\/strong> <strong>\u903e\u671f\u672a\u5b8c\u6210\u4e4b\u5802\u6578\u5c07\u81ea\u52d5\u5931\u6548\u4f5c\u5ee2\uff0c\u6055\u4e0d\u9032\u884c\u88dc\u8ab2\u3001\u5ef6\u671f\u3001\u9000\u8cbb\u6216\u8f49\u8b93\u4ed6\u4eba\u3002<\/strong>\u6848\u4e3b\u9808\u81ea\u884c\u7559\u610f\u65b9\u6848\u9032\u5ea6\u4e26\u4e3b\u52d5\u9810\u7d04\uff0c\u4e0d\u5f97\u4ee5\u5fd8\u8a18\u3001\u5fd9\u788c\u3001\u500b\u4eba\u884c\u7a0b\u8b8a\u66f4\u7b49\u7406\u7531\u8981\u6c42\u7279\u6b8a\u8655\u7406\u3002<br \/>\n\t<br \/><span style=\"color: #4b5563; font-size: 0.9em; font-weight: normal;\">Any expired and unused sessions will be automatically forfeited and are strictly non-refundable, non-extendable, and non-transferable. Clients are responsible for scheduling their own sessions within the validity period.<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div style=\"margin-bottom: 40px;\">\n<h3 style=\"color: #b45309; border-left: 4px solid #b45309; padding-left: 10px; margin-bottom: 15px;\">4. \u5c65\u7d04\u8b49\u660e | Proof of Fulfillment<\/h3>\n<ul style=\"padding: 20px; border: 1px dashed #64748b; border-radius: 8px; list-style-type: none;\">\n\u00a0\t<\/p>\n<li style=\"margin-bottom: 15px;\">\ud83d\udcac <strong>\u7dda\u4e0a (Online):<\/strong> \u4ee5\u901a\u8a0a\u7d00\u9304\u70ba\u6e96\u3002 \/ Verified by communication logs.<\/li>\n<p>\u00a0\t<\/p>\n<li style=\"color: #dc2626; font-weight: bold;\">\u270d\ufe0f \u9762\u5c0d\u9762 (In-Person): \u7d50\u675f\u5f8c\u8acb\u65bc\u73fe\u5834\u7c3d\u540d\u78ba\u8a8d\u3002\u7c3d\u5b57\u5373\u8996\u70ba\u670d\u52d9\u5df2\u5b8c\u6574\u5c65\u884c\uff0c\u4e0d\u5f97\u7570\u8b70\u3002<br \/>\n<span style=\"font-weight: normal; color: #475569;\">A physical signature is required on-site upon completion. Signature constitutes irrevocable acceptance of the service rendered.<\/span><\/li>\n<\/ul>\n<\/div>\n<div style=\"margin-bottom: 40px;\">\n<h3 style=\"color: #b45309; border-left: 4px solid #b45309; padding-left: 10px; margin-bottom: 15px;\">5. \u9000\u6b3e\u6d41\u7a0b | Refund Process<\/h3>\n<p style=\"font-size: 0.9em;\">ATM\/\u8d85\u5546\u4ed8\u6b3e\u9000\u6b3e\u6642\uff0c<strong>\u9700\u6263\u9664 15-30 \u5143\u4e4b\u9280\u884c\u624b\u7e8c\u8cbb<\/strong>\u3002<br \/>\n<span style=\"color: #64748b;\">Manual refunds (ATM\/CVS) are subject to a bank transaction fee (NT$15-30).<\/span><\/p>\n<\/div>\n<div style=\"background-color: #f8fafc; padding: 25px; border-radius: 8px; border: 1px solid #94a3b8; margin-bottom: 40px;\">\n<h4 style=\"margin-top: 0; color: #1e293b; text-align: center;\">\ud83d\udee1\ufe0f \u91cd\u8981\u6cd5\u5f8b\u8072\u660e | Legal Disclaimer<\/h4>\n<p style=\"font-size: 0.9em; color: #475569; text-align: justify;\">\u672c\u670d\u52d9\u5c6c\u9748\u6027\u63a2\u7d22\uff0c<strong>\u975e\u91ab\u7642\u884c\u70ba<\/strong>\u3002\u4e0d\u5177\u91ab\u7642\u8a3a\u65b7\u6216\u6cbb\u7642\u6548\u529b\u3002\u53c3\u8207\u5373\u4ee3\u8868\u60a8\u9858\u610f\u5c0d\u81ea\u5df1\u7684\u8eab\u5fc3\u72c0\u614b\u8ca0\u8d77\u6700\u7d42\u8cac\u4efb\u3002<br \/>\n<span style=\"font-style: italic;\">Spiritual support only; NOT medical treatment. This service does not provide medical diagnosis or therapy. By participating, you assume full responsibility for your well-being.<\/span><\/p>\n<\/div>\n<div style=\"text-align: center;\"><a style=\"background-color: #06c755; color: white; padding: 10px 25px; text-decoration: none; border-radius: 9999px; font-weight: bold; display: inline-block; margin-bottom: 10px;\" href=\"https:\/\/line.me\/R\/ti\/p\/@864tkudk\" target=\"_blank\" rel=\"noopener\">LINE \u9810\u7d04\u806f\u7e6b | Book via LINE<\/a><br \/>\n<a style=\"color: #e1306c; font-weight: bold; text-decoration: none; margin-right: 15px;\" href=\"https:\/\/www.instagram.com\/karaenery\/\" target=\"_blank\" rel=\"noopener\">Instagram<\/a><br \/>\n<a style=\"color: #ff0000; font-weight: bold; text-decoration: none;\" href=\"https:\/\/www.youtube.com\/@premkara\" target=\"_blank\" rel=\"noopener\">YouTube<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u751f\u6548\u65e5\u671f \/ Effective Date: 2025-12-30 \u611f\u8b1d\u60a8\u9078\u64c7 \u5fc3\u7642\u7652\/HEART HEALI &hellip; <a href=\"https:\/\/premkara.tw\/heal\/refund-return-policy\/\" class=\"more-link\">\u95b1\u8b80\u5168\u6587 <span class=\"screen-reader-text\">\u9000\u6b3e\u8207\u9000\u8ca8\u653f\u7b56 | Refund Return Policy<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-5325","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/premkara.tw\/heal\/wp-json\/wp\/v2\/pages\/5325","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/premkara.tw\/heal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/premkara.tw\/heal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/premkara.tw\/heal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/premkara.tw\/heal\/wp-json\/wp\/v2\/comments?post=5325"}],"version-history":[{"count":15,"href":"https:\/\/premkara.tw\/heal\/wp-json\/wp\/v2\/pages\/5325\/revisions"}],"predecessor-version":[{"id":8387,"href":"https:\/\/premkara.tw\/heal\/wp-json\/wp\/v2\/pages\/5325\/revisions\/8387"}],"wp:attachment":[{"href":"https:\/\/premkara.tw\/heal\/wp-json\/wp\/v2\/media?parent=5325"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}